---
title: "How McKee Foods Uses AI for Occupational Health | Cority"
description: "See how McKee Foods used Cortex AI to speed up occupational health documentation, capture multilingual visits, and standardize findings."
canonical: "/customer-stories-1/mckee-foods-ai-occupational-health-case-study"
published: 2026-10-27
---

# How McKee Foods Uses AI for Occupational Health | Cority

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## Hero

### How McKee Foods Used AI to Transform Occupational Health Documentation

McKee Foods used built-in AI to speed up clinical documentation, capture multilingual visits, and give nurses more time for patient care.

CUSTOMER STORY | FOOD SECTOR

## Challenge

###### THE CHALLENGE

###### Better documentation, better care

###### McKee Foods, America’s largest family-run bakery, employs 6,500 people across four U.S. locations. Nurses spent valuable time typing patient notes, while language barriers left gaps in visit records.

###### "If you ask employees what defines McKee Foods,it'sour motto:'find a better way.', andthat'swhat wecontinue to doon a daily basis."

## Approach 2

###### Patterns hard to spot

###### Safety findings and corrective actions were manual, and workflows differed from site to site.

###### More data, bigger impact

###### McKee Foods now collects more, and moreaccurate, data. A small team can do more with its insights and make a bigger impact.

###### CORTEX AI

###### Bruce McCracken on what matters most:

###### "Cority Applications Administrator, McKee Foods — a customer since 2018."

###### CorityOneconnected McKee’s data and AI on a trusted foundation.

## Transformation

###### THE TRANSFORMATION

###### AI in daily workflows

###### McKee Foods already usedCority Incident ManagementandOccupational Health.Cortex AIbuilds onthat data, fully governed and without code.

###### "notonly did it translate the Spanish to English, but it knew what part of the conversation was relevant."

###### AI Medical Scribe Agent

###### Medical-grade AI listens during visits and turns conversations into structured notes.

###### Finding recommendations

###### The Incident Finding Recommendation Agent analyzes context and history to suggest findings for review.

###### Multilingual visit notes

###### Translates languages during visits and captures why the employee came in.

###### CAPA recommendations

###### The Incident CAPA Recommendation Agent pairs findings with corrective and preventive actions for teams.

###### Zero data retention

###### Zero retentionputsusers at ease. McKee Foods chose not toretainthe whole conversation.

###### Voice entry

###### Incident Voice Entry Agent captures,transcribesand prefills reports in seconds throughmyCority.

## The Outcome

###### THE OUTCOME

###### Faster clinical documentation, more time for patient care

###### After rolling out Cortex AI, McKee Foods saw immediate improvements across documentation speed and completeness, consistency in creating findings and corrective actions, and greater visibility into trends and patterns across multiple locations.

###### CLINICAL DOCUMENTATION

###### More time for care

###### Nurses spend less time documenting visits and more time caring for patients, without sacrificing quality.

###### More complete records

Multi-language interactions are being captured and translated more accurately, allowing for better follow-up care and improved healthcare outcomes, as well as fewer data gaps.

###### Consistent findings

Standardized findings and corrective actions will help leaders see patterns and align responses.

###### Supporting ongoing improvement goals

Cortex AI supportsMcKeeFoods’Voluntary Protection Program (VPP) initiative.

## Quote

###### The workforce has been receptive toAI adoption.Early log data shows people voluntarily trying the agents and continuing to use them.And, of course, the initiative aligned well with the company’s motto: Find a better way.

###### Next, the occupational health and safety teams plan to grow adoption and implement new AI use cases. Richard’s advice for EHS teams exploring AI:

###### "The advice I would give isdon'tbe afraid.Don'thesitate."

###### Richard Mendoza, HRIS Manager, McKee Foods

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